=================================================
Last Updated: 27 May 2026
Haikou Qiongshan District Yonghe Yi General Merchandise Shop ("Yongheyi", "we", "us", or "our"), operator of the Dearny8188 online store at www.dearny8188.com (the "Site"), respects your privacy. This Privacy Policy explains what personal information we collect, how we use and safeguard it, and the choices available to you regarding our practices.
By using the Site or making a purchase, you consent to the practices described below.
1. INFORMATION WE COLLECT
-------------------------------------------------
We collect the following categories of information to operate our store and serve you:
1.1 Information You Provide
• Account details: name, email address, phone number (if provided), password
• Order details: billing address, shipping address, items ordered, order history, special delivery instructions
• Payment details: payment card information is submitted directly to our third-party payment processors; we do not retain full card numbers on our servers
• Customer service correspondence: any messages, photos, or videos you send when contacting us for support
1.2 Information Collected Automatically
• Device and browser information: IP address, browser type and version, operating system, device identifiers, time zone
• Usage data: pages visited, time spent, referring URL, search queries, items viewed, and click activity
• Cookies and similar technologies: as described in Section 4 below
1.3 Information from Third Parties
We may receive information from payment processors, shipping carriers, fraud-prevention services, and marketing analytics providers in order to fulfil and protect your order.
2. HOW WE USE YOUR INFORMATION
-------------------------------------------------
We process your information for the following purposes:
• To create and manage your account
• To process orders, payments, shipping, and returns
• To communicate order status, delivery updates, and customer service responses
• To improve our products, Site usability, and customer experience
• To prevent fraud, unauthorised activity, and abuse of the Service
• To comply with legal obligations and respond to lawful requests from authorities
• To send marketing communications, where you have given consent (you may opt out at any time)
We do not sell your personal information to third parties.
3. LEGAL BASIS FOR PROCESSING
-------------------------------------------------
Depending on your jurisdiction, we rely on one or more of the following legal bases:
• Performance of a contract: to fulfil your order
• Legitimate interests: to operate, secure, and improve our store
• Consent: where required (e.g. marketing emails, certain cookies)
• Legal obligation: to comply with tax, accounting, and consumer-protection laws
4. COOKIES AND TRACKING TECHNOLOGIES
-------------------------------------------------
We use cookies, web beacons, and similar tools to remember your preferences, keep you logged in, maintain your shopping cart, analyse traffic, and detect fraud.
Cookies fall into three categories:
• Strictly necessary: required for the Site to function (cart, checkout, security)
• Analytics: help us understand visitor behaviour in aggregate
• Marketing: used to deliver relevant advertising on third-party platforms
You may control cookie preferences through your browser settings. Disabling certain cookies may limit some functions of the Site.
5. SHARING WITH THIRD PARTIES
-------------------------------------------------
We share personal information only with the following categories of recipients:
• Payment processors — to complete transactions
• Shipping carriers — to deliver your orders and provide tracking
• E-commerce platform provider — which hosts the Site infrastructure
• Customer service tools — to handle enquiries efficiently
• Fraud-prevention and security services — to protect both you and us
• Marketing analytics providers — limited to anonymised or pseudonymised data
• Government, regulators, or law enforcement — where required by law
We require all third parties to maintain reasonable security and to use your information solely for the purpose for which it was disclosed.
6. INTERNATIONAL DATA TRANSFERS
-------------------------------------------------
Because the Seller is registered in China and serves customers in Malaysia and other markets, your information may be transferred to and processed in jurisdictions outside your country of residence. Wherever your data is transferred, we apply appropriate safeguards to protect it consistent with this Privacy Policy.
7. DATA RETENTION
-------------------------------------------------
We retain your information for as long as your account is active and for a reasonable period afterwards to:
• Complete the transactions you have initiated
• Provide warranty or after-sales support
• Comply with our legal, tax, accounting, and reporting obligations
• Resolve disputes and enforce our agreements
Specifically, order and transaction records are typically retained for at least five (5) years following the order date, unless a longer retention period is required by law.
8. YOUR RIGHTS
-------------------------------------------------
Subject to local law, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your information, subject to legal retention obligations
• Object to certain processing activities
• Restrict processing in specific circumstances
• Data portability — receive a copy of your data in a structured format
• Withdraw consent for marketing communications at any time
To exercise these rights, please email us at xu527997930@outlook.com with the subject line "Privacy Request". We may ask you to verify your identity before responding.
9. CHILDREN'S PRIVACY
-------------------------------------------------
The Site is not directed to children under 18, and we do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can promptly remove it.
10. SECURITY MEASURES
-------------------------------------------------
We implement reasonable technical and organisational safeguards designed to protect your information against accidental loss, unauthorised access, alteration, or disclosure. These include encryption in transit (HTTPS), access controls, and the use of vetted third-party service providers.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.
11. THIRD-PARTY LINKS
-------------------------------------------------
The Site may contain links to external websites that are not operated by us. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.
12. CHANGES TO THIS POLICY
-------------------------------------------------
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised. Significant changes will be notified through the Site or by email where appropriate.
13. CONTACT US
-------------------------------------------------
For any privacy-related questions, requests, or concerns, please contact:
Legal Entity: Haikou Qiongshan District Yonghe Yi General Merchandise Shop
Brand: Dearny8188
Email: xuhaimac0643@gmail.com
Website: www.dearny8188.com
We aim to respond to all privacy enquiries within thirty (30) days of receipt.
loading
